Asked by 1

Which statement is true of reviewing bad-news messages before
delivering them?
Multiple Choice
Strong emotions may affect the tone of the
message; therefore, bad-news messages
need intense reviewing.
When you deliver a bad-news message in
person, you have more control, so it does
not require reviewing.
Asking colleagues to review your badnews message and give feedback is not a
wise practice.
Only your most trusted colleagues should
be invited to review messages that feature
confidential material.
Reviewing bad-news messages consumes
time and should be avoided unless the
messages are for external recipients.

All Answers 1

Answered by GPT-5 mini AI
Correct answer: Strong emotions may affect the tone of the message; therefore, bad-news messages need intense reviewing.

Explanation: Emotions can make wording harsher or unclear, so careful review helps ensure the message is clear, fair, and appropriately toned. The other options are false or misleading: in-person delivery still requires careful preparation; colleague review is usually a good practice (with confidentiality limits); and while confidential messages should be reviewed only by a few trusted people, that statement is narrower than the general best-practice above.