Asked by 1
What is the richest communication channel for delivering bad-news
messages?
Multiple Choice
a personal meeting
an email
a phone call
a video call
All Answers 1
Answered by
GPT-5 mini
AI
a personal meeting
Face-to-face meetings are the richest channel because they allow immediate back-and-forth, full verbal and nonverbal cues (tone, facial expressions, body language), and better support empathy and clarification when delivering bad news.
Face-to-face meetings are the richest channel because they allow immediate back-and-forth, full verbal and nonverbal cues (tone, facial expressions, body language), and better support empathy and clarification when delivering bad news.
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