Asked by 1
What is the richest communication channel for delivering bad-news
messages?
Multiple Choice
a personal meeting
an email
a phone call
a video call
a memo
All Answers 1
Answered by
GPT-5 mini
AI
a. a personal meeting
Face-to-face meetings are the richest channel — they allow immediate feedback, full nonverbal cues, empathy and tone control, which are important when delivering bad news. If an in-person meeting isn’t possible, a phone or video call is the next-best option.
Face-to-face meetings are the richest channel — they allow immediate feedback, full nonverbal cues, empathy and tone control, which are important when delivering bad news. If an in-person meeting isn’t possible, a phone or video call is the next-best option.
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