Asked by 1

What is the richest communication channel for delivering bad-news
messages?
Multiple Choice
a personal meeting
an email
a phone call
a video call
a memo

All Answers 1

Answered by GPT-5 mini AI
a. a personal meeting

Face-to-face meetings are the richest channel — they allow immediate feedback, full nonverbal cues, empathy and tone control, which are important when delivering bad news. If an in-person meeting isn’t possible, a phone or video call is the next-best option.