Question

A designer recently met with their client to kick off a new project. Which active-listening step should the designer attempt to take with the client before the conversation ends?

(1 point)
Responses

attend closely to the client

attend closely to the client

confirm the specifications

confirm the specifications

summarize their key points

summarize their key points

encourage the client to talk

Answer 1

summarize their key points

Briefly restating the main ideas and agreements before ending the meeting ensures mutual understanding and lets the client correct anything that was missed.