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Rereading bad-news messages several times before sending them
1. helps you try to see the message from the perspective of the recipients.
2. usually leads you to question yourself and make unneeded and ineffective changes.
3. can allow you to remove emotionally charged words and soften the tone.
4. can prevent time being wasted due to misunderstandings.
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1, 3, and 4.
- Rereading helps you see the recipient’s perspective (1).
- It lets you remove emotionally charged words and soften tone (3).
- It reduces ambiguity and the risk of misunderstanding and wasted time (4).
Option 2 is not generally true — while overediting can happen, rereading is intended to improve clarity and tone, not usually to prompt unneeded changes.
- Rereading helps you see the recipient’s perspective (1).
- It lets you remove emotionally charged words and soften tone (3).
- It reduces ambiguity and the risk of misunderstanding and wasted time (4).
Option 2 is not generally true — while overediting can happen, rereading is intended to improve clarity and tone, not usually to prompt unneeded changes.
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