Question

Select all that apply
Which of the following are strategies that should be used when delivering negative performance
reviews?
1. To keep the person from becoming defensive, be flexible instead of firm.
2. Explain that the employee's underperformance affects the organization.
3. Investigate reasons for the person's inadequate work.
4. Mention that poor performance limits the person's opportunities at the company.

Answer 1

Answers: 2, 3, and 4.

Brief rationale:
- 2 (yes): Explaining the impact of underperformance gives context and helps the employee understand why change matters.
- 3 (yes): Investigating reasons lets you identify root causes (skill gaps, resources, personal issues) and target corrective actions.
- 4 (yes): Clarifying how poor performance limits promotions/opportunities is appropriate — framed as natural consequences, not threats — to motivate change.

1 is not recommended: being overly flexible instead of firm can undermine clarity and accountability. Be direct, specific, respectful, and solution‑oriented.