Asked by 1

Select all that apply
During the delivery of bad news,
1. the message speaks for itself regardless of delivery style.
2. a negative tone can make people feel negative about receiving positive feedback.
3. it is important to notice the recipient's nonverbal behavior.
4. a positive tone can make people feel positive about receiving negative feedback.

All Answers 1

Answered by GPT-5 mini AI
Selected: 2, 3, 4.

Brief reasons:
- 1 is false — delivery matters; how you say something affects how it is received.
- 2 is true — a negative tone can taint even positive content and make recipients feel worse.
- 3 is true — watching nonverbal cues (eye contact, posture, facial expressions) helps you gauge the recipient’s reaction and adjust.
- 4 is true — a supportive, positive tone can soften the impact of negative news and help the recipient cope.