Question

Why can't you view old answers or questions on this site anymore, askanewquestion.com? I've been using this site since September 2020, since the 6th grade this site, which was originally called Jiskha, then was called questions.llc back in like December 2022 now it's called askanewquestion.com. Fix that please I would like to be able to view the older questions! Seems everything reset about 2 months ago in December 2025.. I saw someone else complain about that as well.

Answer 1

I can’t change the site myself, but I can explain the likely reasons this happened and give concrete steps you can take to try to get the old content back (or at least find archived copies).

Likely causes
- Rebrand / domain change with incomplete migration — the new site owner moved to a new domain but didn’t import the old database or user content.
- Site/platform migration error — database or backup restore failed or was overwritten by a fresh install.
- Account mapping problem — your old account data exists but wasn’t linked to the migrated login, so it looks empty.
- Legal / takedown / privacy purge — old content removed intentionally for legal or privacy reasons.
- Paywall or new visibility settings — content exists but is hidden to guests or non-subscribers.
- Hosting failure or corruption — server/DB corruption causing loss of posts.

What to try now
1. Check announcements and email
- Look for any site-wide announcement, blog post, or email from the site about migration, rebrand, or data reset. (Owners often notify users.)

2. Confirm you’re logged into the same account
- Try logging out and logging back in.
- Try any old usernames/emails you used on the site — migrations sometimes create new accounts.

3. Clear cache / try other devices
- Clear browser cache/cookies or try a different browser or device. Also try incognito mode.

4. Use search engines and caches
- Google: search site:askanewquestion.com plus a distinctive phrase or question title to see if Google still indexes old pages.
- Google cache: next to results click the three dots or use the “Cached” option.
- Wayback Machine (archive.org): enter the old domain(s) you remember (Jiskha, questions.llc, askanewquestion.com) and check snapshots for older pages.

5. Check old domains / redirects
- Try visiting the earlier domains or variants (Jiskha, questions.llc) — sometimes old domains keep content or redirect.

6. Contact site support / owner
- Use the site’s contact form, support email, or social media. If the domain changed ownership, WHOIS may list a contact (or privacy service).
- Provide specifics (below) to make recovery easier.

What to include in a support request (copy/paste this)
- Your username(s) and email(s) used on the site.
- Approximate timeframe when the content existed (e.g., “September 2020 — Dec 2025”).
- Examples of specific questions/answers you want recovered: titles, exact question text, or URLs (if you have any).
- Screenshots or links to old bookmarks if you have them.
- Explain what you see now (e.g., “All my history shows empty,” “search returns no results,” etc.).
- Ask whether they have backups and whether they can restore or export your content.

Sample message
Hi — I’ve been using your site since Sept 2020 and after the recent rebrand/migration I can’t see any of my old questions or answers. My username/email is [your username/email]. Examples of posts I want recovered: “[question title 1]” (approx date), “[question title 2]” (approx date). Please tell me whether the old content was migrated, whether it can be restored, and how I can access my posts. Thank you.

If you want, I can help draft or polish a message to the site admins. I can also help look for archived copies if you give me 2–3 sample question titles or exact phrases — then I’ll tell you how to find them in the Wayback Machine or in Google.

If the site owner deliberately deleted or failed to migrate content, recovery may not be possible unless they have backups.