Question

Which of the following would be considered a business announcement? (Choose every correct
answer.)
1. a written response from management to a customer who complained about one of the
company's sales clerks
2. a notice that the office Christmas party will be held in the conference room
3. a mass email informing customers that the company is moving to a new location
4. a statement that the company is changing its dress code

Answer 1

Correct answers: 2, 3, and 4.

Reason: Business announcements are messages meant to inform a group (employees, customers, or the public) about company events, policies, or changes. Items 2, 3, and 4 fit that; 1 is a private response to a single customer, not a general announcement.