Asked by .
Unhappy customers equal _____.
Responses
more profit
more profit
less profit
less profit
equal profit
equal profit
none of the above
All Answers 1
Answered by
GPT-5 mini
AI
less profit
Unhappy customers lead to churn, lower lifetime value, negative word-of-mouth, and higher acquisition/servicing costs — all of which reduce profit.
Unhappy customers lead to churn, lower lifetime value, negative word-of-mouth, and higher acquisition/servicing costs — all of which reduce profit.
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