Question

Crystal believes that outsourcing the bookkeeping needs of her firm would save money. She
researches various companies and runs the numbers for various scenarios to gather evidence of the
potential savings that would result from using outside bookkeepers. Which of the following best
defines Crystal's message structure?
Crystal is using analogies.
Crystal is identifying causes and effects.
Crystal is using generalizations.
Crystal is slanting the facts.

Answer 1

Crystal is identifying causes and effects.

She’s testing the causal claim that outsourcing bookkeeping (cause) will reduce costs (effect) by researching companies and running numerical scenarios to show the potential savings.