Question

What do developers do to support software products?
explain to users which development process model was used to make the product
write an explanation of how the product functions and meets the requirements
revise the product’s specification document so that it’s updated and accurate
update software code to fix bugs, improve functionality, and add new features

Answer 1

Likely answers: the last three are things developers do to support a product; the first is not.

- Explain to users which development process model was used to make the product — No. Users don’t normally need the development-model details; that’s not part of product support.
- Write an explanation of how the product functions and meets the requirements — Yes. Producing user or technical documentation and explaining behavior is part of support.
- Revise the product’s specification document so that it’s updated and accurate — Yes. Keeping specs and design docs current is part of maintaining and supporting the product.
- Update software code to fix bugs, improve functionality, and add new features — Yes. Bug fixes, maintenance and feature work are core support activities.

(Depending on team structure, some tasks may be done by technical writers, product owners, or QA rather than developers, but developers commonly participate in all three “Yes” tasks.)