Question

41. Shantel is preparing for a speech that she was invited to deliver in front of a small group of African, Asian, and Latino American female college students about racism in America. She wants to survey her audience ahead of time to be well prepared for her speech. Which types of questions should she ask?
a.
She should ask questions about the location of the speech, the size of her audience, and who her target audience is.
b.
She should ask questions about their education, occupations, and level of expertise.
c.
She should ask questions about their ages, their gender, and ethnicity.
d.
She should ask questions about their perceptions and what sorts of things they expect to learn from her speech.

42. An effective moderator of a group discussion

tells participants what they should say.
encourages contention and disorder.
introduces personal opinions into the discussion.
helps the group remember the rules of discussion.


43. Which sentence is a strong research question?

Why did the American Revolution occur?
How long did the American Revolution last?
How many people died in the American Revolution?
Who were the leading politicians during the American Revolution?


46. Developing a shared understanding through communication is complex because __________________.
a.
everyone interprets the world differently
c.
learning to communicate well is too difficult
b.
no one understands enough words to communicate effectively
d.
all of the above


47. Which of the following statements is most likely true about the nonverbal communication depicted in these pictures?
a.
The children are contradicting their verbal communication with their body language.
b.
The nonverbal communication of both the children and their grandparents is relying on multiple channels.
c.
The grandparents are regulating their verbal communication with their body language.
d.
The nonverbal communication of both the children and their grandparents is very ambiguous.


49. Which scenario is an example of interpersonal communication?
a.
A store employee ringing up a transaction.
b.
Alicia introducing herself to the new student in class.
c.
A bank teller accepting a deposit from an account holder.
d.
Sandy asking the librarian where to find a biography on Shakespeare.

50. Which of the following is not an example of biased language?
a.
“You are too short to ride. You must be 5'0" for safety."
b.
“Are you deaf? I said pass the salt."
c.
“Move along, grandpa! You're taking up the aisle."
d.
The doctor will see you now. "What's his name?"

Answer 1

41. d — Ask about their perceptions and what they expect to learn (audience attitudes and expectations are most useful for tailoring content).

42. helps the group remember the rules of discussion. — An effective moderator facilitates the process and enforces rules.

43. Why did the American Revolution occur? — This is an open-ended, analytical research question suitable for investigation.

46. a — everyone interprets the world differently.

47. b — The nonverbal communication of both the children and their grandparents is relying on multiple channels (facial expression, posture, gesture, etc.).

49. b — Alicia introducing herself to the new student in class (a two-person interpersonal interaction).

50. a — “You are too short to ride. You must be 5'0" for safety." (a safety-based requirement, not biased language toward a protected characteristic).