Question

6. Developing a shared understanding through communication is complex because __________________.
a.
everyone interprets the world differently
c.
learning to communicate well is too difficult
b.
no one understands enough words to communicate effectively
d.
all of the above


7. All of the following are examples of effective informative speech topics for a group of high school graduates and college students except:
a.
how to use federal financial aid to your benefit
b.
why you should choose Harvard Law School
c.
effective study habits and test taking strategies
d.
Both a. and c. above.


8. The best strategy for an active listener to apply is to

think about the way the audience reacts to the speaker.
pay close attention to what the speaker is saying.
memorize as much of the argument as possible.
mentally replay previous debates that were successful.



9. Danny doesn't want to play football with Sam. Sam comes on the playground and takes the ball from the players.
Danny and the other players run after Sam. Sam throws the ball to the other yard. Danny starts calling Sam names. Danny and Sam start to fight.

Both Danny and Sam represent a ____________style of conflict management.
a.
confrontational
b.
cooperative
c.
constructive
d.
non-confrontational


10. Which of the following is not a way to develop ethical, intercultural communication?
a.
be prepared and develop an understanding of other cultures, even other languages
b.
reinforce stereotypes
c.
adjust your communication
d.
recognize differences

Answer 1

6. a. everyone interprets the world differently — different perspectives make shared understanding complex.

7. b. why you should choose Harvard Law School — this is persuasive, not an informative topic.

8. pay close attention to what the speaker is saying. — active listening requires focused attention.

9. a. confrontational — the behavior describes a confrontational conflict style.

10. b. reinforce stereotypes — that is not an ethical or constructive approach to intercultural communication.