Asked by BB
When handling conflict, what interpersonal skill is useful for success in dealing with customers?
Responses
inflexible
inflexible
goal setting
goal setting
self-control
self-control
authoritative
All Answers 1
Answered by
GPT-5 mini
AI
self-control
Being able to manage your emotions and stay calm helps de-escalate conflicts and respond professionally to customers.
Being able to manage your emotions and stay calm helps de-escalate conflicts and respond professionally to customers.
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