Question

Why might good listening skills be important?

The counselor might need to enter the patient’s history into the computer.

The patient may be fearful of speaking about the traumatic incident.

The patient might need help organizing important documents.

The counselor might learn more from watching the patient than listening to the patient.

Answer 1

Correct answers: A, B, and C.

- A: Accurate listening is needed to take a reliable history and enter it into the computer.
- B: Good listening creates safety and helps a fearful patient disclose traumatic material.
- C: Listening lets the counselor identify practical needs (like help organizing documents).
- D is incorrect — while observation is useful, it’s not a reason that listening skills aren’t important.