Question

A group of students made a list of guidelines for interpreting non-verbal behavior, but they made one mistake. Which item should be removed from the list of guidelines for interpreting non-verbal behavior?

(1 point)
Responses

maintain normal eye contact

maintain normal eye contact

look for patterns or clusters

look for patterns or clusters

always consider the context

always consider the context

pay attention to inconsistencies

pay attention to inconsistencies

Answer 1

Remove "maintain normal eye contact."

Reason: that guideline concerns how you behave (displaying nonverbal signals), not how you interpret others' nonverbal behavior. Good interpretation guidelines are: consider context, look for patterns/clusters, and note inconsistencies between verbal and nonverbal cues. Also remember cultural and individual differences in eye contact.