Question

A group of design students made a poster summarizing all of the non-verbal cues involved in active listening, but they made ONE mistake. Which item should be removed from their poster of non-verbal cues used in active listening?

(1 point)
Responses

nod your head in acknowledgment

nod your head in acknowledgment

maintain a neutral expression

maintain a neutral expression

align your body with the speaker’s body

align your body with the speaker’s body

look the speaker in the eye

look the speaker in the eye

Answer 1

"maintain a neutral expression"

Reason: Active listening uses responsive facial cues (showing interest, concern, encouragement), not a neutral or blank expression, which can seem disengaged.