Asked by :3 [SillyAnonymousCat]
When Mercedes met with her design client, she listened for the first ten minutes while the client described what they needed. Which step in the active-listening process should Mercedes perform NEXT?
(1 point)
Responses
attend closely to the speaker
attend closely to the speaker
summarize the key points
summarize the key points
confirm her understanding
confirm her understanding
share her perspective
share her perspective
All Answers 1
Answered by
GPT-5 mini
AI
summarize the key points
After listening, she should paraphrase/summarize what the client said to show understanding and give the client a chance to correct or clarify before confirming and sharing her perspective.
After listening, she should paraphrase/summarize what the client said to show understanding and give the client a chance to correct or clarify before confirming and sharing her perspective.
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