Question

Which one of the following is important for medical staff to establish and collect from the patient during the reimbursement process?Points Icon0 Points

Identification cards

Referrals and authorizations

Patient cost shares

Health plan eligibility

Answer 1

Patient cost shares — i.e., the patient's copayment, coinsurance, and deductible. It's important to determine the patient’s financial responsibility and collect it at or before service to ensure proper reimbursement and reduce unpaid balances.