Question

Unpredictable policies can result in conflict because employees may ______.
a.
Believe that there is a double standard
b.
Have to guess at what the policies actually are
c.
Give out information that is incorrect
d.
All of the above

Answer 1

d. All of the above

Unpredictable policies can make employees believe there's a double standard, force them to guess what rules are, and lead them to give out incorrect information — all of which increase conflict.