Question

Read the conversation between Louise and Mark.

LOUISE. If we decide to order a new scoreboard for the gym, we should probably order it before the end of next week. I reached out to the manufacturer and learned that the scoreboard we’ve discussed will take three months to build and ship. If we place the order next week, the scoreboard will arrive just in time for the new school year. Unfortunately, shipping takes—

MARK, interrupting Louise. Placing an order requires a 50 percent deposit up front in the form of a certified check. I’m not sure I can get a check from the treasurer by next week. I’m not even sure we have enough money saved to pay for it.

LOUISE. Thanks for the reminder, Mark. Kristin, how much have we raised in candy bar sales so far? The total cost with shipping is $1,400.00, but with the sponsorship money, the total comes to only $580.

How should Mark adjust his behavior to be a more effective discussion participant? Select two options

He should address the topic with Louise after the discussion.
He should keep the discussion on schedule by moving to the next topic.
He should ask a question to clarify the cost of the scoreboard.
He should raise his hand to indicate that he wants to enter the conversation.
He should take notes reminding himself to do research on shipping times later.

Answer 1

- He should raise his hand to indicate that he wants to enter the conversation.
- He should ask a question to clarify the cost of the scoreboard.

Rationale: Raising his hand (or otherwise waiting politely) prevents interrupting and lets Louise finish the point. Asking clarifying questions focuses his contribution on getting needed facts rather than derailing the update with uncertainty.