Question

A group of design students made a poster summarizing all of the non-verbal cues involved in active listening, but they made ONE mistake. Which item should be removed from their poster of non-verbal cues used in active listening?(1 point)Responsesnod your head in acknowledgmentnod your head in acknowledgmentmaintain a neutral expressionmaintain a neutral expressionalign your body with the speaker’s bodyalign your body with the speaker’s bodylook the speaker in the eyelook the speaker in the eye

Answer 1

Remove "maintain a neutral expression."

Reason: active listening uses responsive facial expressions (showing interest, concern, empathy). A neutral face can seem disengaged or indifferent, which works against active listening.