Question

Select the correct terms from the drop-down menus.

Interpreting body language and behavior:

Used in meetings, over the phone, and in person:

Easy to misread:

Full engagement and participation as a listener:

Restating something in your own words:

Posture, eye movements, and gestures that subconsciously communicate a person’s thoughts:

Answer 1

Interpreting body language and behavior: Decoding

Used in meetings, over the phone, and in person: Verbal (oral) communication

Easy to misread: Nonverbal communication

Full engagement and participation as a listener: Active listening

Restating something in your own words: Paraphrasing

Posture, eye movements, and gestures that subconsciously communicate a person’s thoughts: Body language