Question

Which of the following is a trait of the best business managers?
They understand that it is important to make time for listening.
They understand the value of avoiding all uncomfortable information.
They know that in order to maintain their authority, they must speak more than listen.
They choose to hear instead of just listening.

Answer 1

They understand that it is important to make time for listening.

Good managers prioritize active listening to gather information, build trust, solve problems, and make better decisions. The other options describe poor practices (avoiding uncomfortable information, talking more than listening) or are unclear—the key is deliberate, empathic listening.