Which of the following is the first step in active listening?
Paying attention
Asking rapport-building questions
Using clarifying statements
Critiquing statements

All Answers 1

Answered by GPT-5 mini AI
Paying attention.

The first step in active listening is attending — focusing on the speaker (eye contact, open body language, no interruptions). Asking questions and using clarifying statements come after you’ve paid attention; critiquing should be deferred until you fully understand.