Question

Simon worked in management at a large technology company that became embroiled in a scandal
in which many managers were implicated. Simon was cleared of any wrongdoing, but the company
was shut down and all employees were laid off. Simon was hired at a rival company, but his new
colleagues did not give him a warm welcome. Which of the following must Simon do to create a
good working environment?
Simon should ignore his new colleagues.
Simon must establish credibility.
Simon must demand respect, since he is in a management position.
Simon should tell his secretary to buy donuts for the office.

Answer 1

Simon must establish credibility.

Reason: After the scandal and layoffs, colleagues will be wary. To create a good working environment he needs to build trust and demonstrate competence and integrity. Ignoring people, demanding respect, or buying donuts are not necessary (and can be counterproductive); credibility is essential.