Question

. What should you and your team emphasize when creating a client’s treatment or service plan?

The person’s diagnosis and the length of time they have had symptoms
The goals outlined by the lead clinician
The person-centered planning process and individualized clinical assessments
The least expensive treatment options that exist
2. A staff member is preparing a meal for the residents of the group home where they work. As they are moving a pot of boiling water, they spill the water on a client. The client is burned from the incident. For this action to be considered a form of abuse, which of the following would also need to be true?

The client feels angry about what occurred.
The staff person knowingly, recklessly, or intentionally spilled the water on the client.
The client said they were not hungry and did not want a meal.
The staff person feels guilty about harming the client.
3. You are meeting with a person who is just starting to receive services at your organization. Your job is to explain what services are available and how clients can access them. You are required to have the client sign a form indicating that they have received and understand the information. Their primary language is Spanish, but you do not speak Spanish. Which of the following is the best way to handle this situation?

Hand the person the form and mark the line where they should sign to show they understand.
Sign the form for the individual but identify yourself as their legal representative.
Arrange for a staff person who is fluent in Spanish to explain the information to the client to ensure they understand it.
Skip the explanation and form and document the reasons why you could not obtain the client’s signature.
4. True or False: Clients who have been diagnosed with a serious mental illness lose their legal right to vote.

True
False
5. Which of the following is language that promotes the dignity and respect of your client?

“You will need to go to these skills groups because you’re a borderline.”
“What pronouns do you prefer to use when referring to yourself?”
“You’d look so pretty if you got your teeth fixed.”
“Sorry I’m 20 minutes late for our meeting but the line at Starbucks was so long!”

Answer 1

1. The person-centered planning process and individualized clinical assessments — these ensure the plan reflects the client’s needs, preferences, strengths, and goals.

2. The staff person knowingly, recklessly, or intentionally spilled the water on the client — abuse requires intent or recklessness, not just an accident or the client’s emotional reaction.

3. Arrange for a staff person who is fluent in Spanish to explain the information to the client to ensure they understand it — obtain informed consent/acknowledgement in a language the client understands.

4. False — having a serious mental illness does not automatically remove a person’s legal right to vote (unless specific legal restrictions have been imposed by a court).

5. “What pronouns do you prefer to use when referring to yourself?” — this wording respects identity and dignity.