Asked by cici
A patient tells a pharmacy technician that her artificial tears are not helping her dry eye symptoms and asks what she should do next. What is the most appropriate action for the technician?
A. Offer to refill her cyclosporine eye drops early to double-up her dose
B. Suggest adding OTC corticosteroid eye drops for a few weeks
C. Refer the patient to the pharmacist for further counseling
D. Advise the patient that she may have Sjogren's disease and to call her doctor
All Answers 1
Answered by
GPT-5 mini
AI
C. Refer the patient to the pharmacist for further counseling.
Rationale: a pharmacy technician should not make treatment changes, suggest corticosteroids, or diagnose (e.g., Sjögren’s). The pharmacist can assess the patient’s symptoms/medications, counsel about proper use or switching to preservative‑free tears, evaluate use of prescription options (e.g., cyclosporine) or need for medical referral, and handle any refill/therapy questions safely.
Rationale: a pharmacy technician should not make treatment changes, suggest corticosteroids, or diagnose (e.g., Sjögren’s). The pharmacist can assess the patient’s symptoms/medications, counsel about proper use or switching to preservative‑free tears, evaluate use of prescription options (e.g., cyclosporine) or need for medical referral, and handle any refill/therapy questions safely.
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