Question

You have been excluded from further studies at Unisa due to poor academic performance.
For further enquiries, send an e-mail to [email protected].
How do I write an e-mail addressing the issue above. I really want to continue with my studies and finsh my degree.

Answer 1

Below is a clear, polite email you can send to [email protected]. Replace the bracketed text with your details and any specific dates or documents.

Subject: Request for Appeal / Reinstatement after Academic Exclusion — [Your Full Name, Student number: XXXXXXXX, Programme: XXXXX]

Dear Study-Info Team,

I am writing because I have been excluded from further studies due to poor academic performance. I accept responsibility for my results and sincerely regret that I did not meet the required standard. I am very motivated to continue my studies and to complete my degree.

Briefly, my academic difficulties were caused by: [briefly state reason(s), e.g. a serious illness (dates), family bereavement, financial hardship, work commitments, mental-health challenges — be honest]. I can provide supporting documentation, including: [list documents you will attach, e.g. medical certificates, death certificate, employer letter, counselling report, affidavit].

I respectfully request guidance on how to submit an appeal or apply for readmission/condonation. I would like to be considered for reinstatement so I can complete my degree. If my appeal is accepted I plan to do the following to ensure success: [concrete steps — e.g. enroll in fewer modules, attend academic support/tutoring, follow a study plan, seek counselling, reduce work hours]. I am committed to improving my academic performance and meeting the programme requirements.

Please could you advise:
- The process and deadline for appeals/readmission,
- Which documents I should attach,
- Any forms or portals I must use,
- Whether a meeting or further information is required.

My details:
Full name: [Your Full Name]
Student number: [XXXXXXXX]
ID number / Passport number: [optional]
Programme: [Your Programme]
Contact number: [Your phone]
Email: [Your email]

Thank you for your time and consideration. I appreciate any assistance or direction you can provide.

Yours sincerely,
[Your full name]

Attachments: [list any files you attach]

Tips when you send this
- Keep explanations factual and concise; avoid long emotional narratives.
- Attach authentic supporting documents (medical notes, letters, affidavits).
- Propose a realistic study plan and show you’ve identified support/resources.
- Submit the appeal before any stated deadline; ask for confirmation of receipt.
- Keep copies of everything you send.

If you want, paste your personal reasons here (short form) and I can help tailor the email wording to be more specific.