Question

One strategy for addressing vaccine hesitancy is the use of the CASE framework. The “A” stands for “about me,” in which you describe how you’ve learned about vaccines; the “S” stands for “science,” in which you describe what the science says; and the “E” stands for “explain,” in which you explain and give advice based on the science. What does the “C” stand for as the first step in the process?

Challenge: challenge the person’s beliefs to show why they are wrong
Corroborate: acknowledge the person’s concerns and find a point on which you can agree
Confirm: agree that the person’s worries are accurate, but that vaccines still have benefits
Community: describe the risk to the community by refusing to be vaccinated

Answer 1

Corroborate — acknowledge the person’s concerns and find a point on which you can agree.