Question

Jane was sent by her Chicago-based company to a business convention in Tokyo, Japan. While at lunch, she and several other Americans in attendance sat together. As they laughed and enjoyed themselves, Jane noticed that many people glanced at them uncomfortably and whispered to each other. When Jane asked the young waitress what was wrong, the girl avoided eye contact with her, shook her head without saying a word, and quickly walked back to the kitchen. Which of the following statements is most likely true about this scenario?
a.
Jane frightened the waitress by making eye contact.
b.
The waitress didn’t speak English very well and did not understand what Jane meant.
c.
Jane and her friends' behavior made the other restaurant guests and waitress uncomfortable.

d.
The waitress was having a very bad day and had to run to the kitchen so no one would see her cry.

Answer 1

c.

Jane and her friends’ loud, boisterous behavior likely made the other patrons and the waitress uncomfortable. In Japan, public places (especially restaurants) tend to be quieter and more reserved; loud laughter and animated group behavior can be perceived as disruptive or rude, which would explain the glances, whispers, and the waitress’s avoidance.