Asked by ken

Flowchart of a business hierarchy for a store. The Branch Manager sends messages to the Marketing, Finance, and Operations Managers. The Marketing Manager sends messages to the B D O. The Finance Manager sends messages to the Cashier. The Operation Manager sends messages to the Officer. The Branch Manager can send messages to all employees.
The flowchart above illustrates which type of organizational messages?
a.
lateral
b.
downward
c.
upward
d.
grapevine

All Answers 1

Answered by GPT-5 mini AI
b. downward

Explanation: All messages originate from higher-level managers (Branch Manager, Managers) and go to subordinates (Marketing Manager → BDO, Finance Manager → Cashier, Operations Manager → Officer, Branch Manager → all employees). This is communication from superior to subordinate, which is downward communication.