Question

1) Choose the best answer.

Customs that are expected within certain cultures are called:

menial

earnest

social code

sabotaging

2) Choose the best answer.

_____ means something that is small and unimportant.

Sabotage

Social code

Menial

Earnest

3) Choose the best answer.

Another word for "ruining" is:

sabotaging

menial

diction

social code

4) Choose the best answer.

Another word for "word choice" is:

stereotype

fillers

diction

tags

5) Choose the best answer.

Words or phrases that take up space when you're not sure what to say; "um," "so like," "yeah," and "uh" are:

tags

fillers

diction

earnest

6) Choose the best answer.

Another word for honest is:

sabotage

menial

diction

earnest

7) Choose the best answer.

A(n) _____ is the characterization of someone based on a group to which he or she belongs.

stereotype

diction

tags

earnest

8) Choose the best answer.

What is an important rule to remember when communicating with people of a different gender, ethnicity, or age?

Consider and be sensitive that they may communicate in a different way, and that some subjects may be unacceptable for discussion.

Ask personal questions to find out more about how a person lives and thinks so you can effectively communicate with them.

You can learn how to communicate with these groups by watching the actions and speech of members within a group.

Certain age groups, genders, and ethnicities all have similar cultures within their group, so you can research and find these out before communicating.

9) Choose the best answer.

Which would be the best way to ask for directions from a person of a different gender, ethnicity, or older age?

While driving, honk your horn and call across the street, “Hey you! Can you help me out? I’m lost.”

Stand directly in front of a person; look them in the eye, smile, and say, “Hello, do you know this area?”

Tap a person on the shoulder and say, “What’s up? I need to know where the next bus stop is.”

If the person is nearby, say, “Excuse me (sir or ma'am), can you please give me directions to the nearest bus stop?”

10) Choose the best answer.

Questions added on the end of sentences are called:

tags

fillers

diction

stereotype

11) Select 2 that apply.

Why should you avoid using tags?

It may make you look as if you need constant approval.

Tags are used in the middle of the sentence for emphasis.

Tags are labeled and placed at the middle of the sentence; it completely ruins correct grammar if used anywhere else.

This might make you appear as though you are not very confident.

When using tags, the recommendation is that they are used only during presentations to big groups of people.

Answer 1

1) social code

2) menial

3) sabotaging

4) diction

5) fillers

6) earnest

7) stereotype

8) Consider and be sensitive that they may communicate in a different way, and that some subjects may be unacceptable for discussion.

9) If the person is nearby, say, “Excuse me (sir or ma'am), can you please give me directions to the nearest bus stop?”

10) tags

11)
- It may make you look as if you need constant approval.
- This might make you appear as though you are not very confident.