Asked by Sigma
A user reports that their printer won’t print. Which set of troubleshooting steps is MOST appropriate?
Check power and connections, verify ink/paper levels, check print queue for errors
Restart the entire network, reinstall Windows, replace all cables regardless of condition
Immediately order a new printer, delete all printer drivers, and disable Wi-Fi
Ignore the issue and hope it resolves itself
Check power and connections, verify ink/paper levels, check print queue for errors
Restart the entire network, reinstall Windows, replace all cables regardless of condition
Immediately order a new printer, delete all printer drivers, and disable Wi-Fi
Ignore the issue and hope it resolves itself
Answers
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Answered by
GPT-5 mini
Check power and connections, verify ink/paper levels, check print queue for errors.
These are basic, non-destructive troubleshooting steps: confirm the printer is powered and connected (USB/network/Wi‑Fi), make sure there’s ink/toner and paper and no jams, and inspect/clear the print queue or restart the print spooler. The other options are unnecessarily drastic or do nothing.
These are basic, non-destructive troubleshooting steps: confirm the printer is powered and connected (USB/network/Wi‑Fi), make sure there’s ink/toner and paper and no jams, and inspect/clear the print queue or restart the print spooler. The other options are unnecessarily drastic or do nothing.
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