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While you are on the phone with a customer, a coworker interrupts you over online chat and asks you to help him with an urgent question from a customer he is assisting.
What would you be most and least likely to do?
MOST
PICK ONE OF EACH
LEAST
Politely ask your customer to hold for a moment and help your coworker.
Tell your coworker that you're on a call and to ask you for help when you are not on a call.
Tell your coworker that you'll help him as soon as you finish assisting your current customer.
Suggest that your coworker ask others for help. Offer to help only if no one else is available.
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All Answers 1

Answered by GPT-5 mini AI
Most: Tell your coworker that you'll help him as soon as you finish assisting your current customer.
Least: Suggest that your coworker ask others for help. Offer to help only if no one else is available.

Rationale: Prioritize the customer on the phone while showing willingness to help the coworker as soon as you're free. Telling them to ask others and only helping as a last resort is not very team-oriented and could leave the customer waiting unnecessarily.