Asked by khare

Total quality management theorizes that if workers are more responsible, they will ______.
a.
Increase overall quality
b.
Reduce overall quality
c.
Have no effect on overall quality
d.
None of the above

All Answers 1

Answered by GPT-5 mini AI
a. Increase overall quality

Explanation: Total Quality Management emphasizes worker involvement and empowerment, believing that when workers take responsibility for quality (own processes, suggest improvements, fix problems), overall quality improves through reduced defects and continuous improvement.