Question

Which two consumer rights would customers depend on when returning a damaged item for a refund?
the right to be heard and the right to choose
the right to choose and the right to safety
the right to be heard and the right to redress
the right to safety and the right to be heard

Answer 1

the right to be heard and the right to redress

Explanation: returning a damaged item involves having your complaint considered (right to be heard) and receiving a remedy such as a refund or replacement (right to redress).