Question

Now let's create a memo. The memo should include all parts of a memo, and these parts should appear in the correct order. In your memo, give three new employees directions for starting the computer and opening a word-processing document. The employees' names are Stacy Shoe, Allen Sock, and Emma Johnson.

Depending on your teacher's instructions, either write the memo in the essay box below or write it using a word processor. When you have finished typing, be sure to proofread and correct any mistakes.

Answer 1

MEMO

To: Stacy Shoe; Allen Sock; Emma Johnson
From: Jordan Taylor, IT Trainer
Date: November 21, 2025
Subject: How to Start the Computer and Open a Word-Processing Document

Purpose
This memo gives step-by-step directions to start your workstation and open a word-processing document so you can begin work quickly.

Steps to start the computer
1. Make sure all cables are connected:
- Monitor power cable plugged into an outlet and into the monitor.
- Computer tower or laptop power adapter plugged in.
- Keyboard and mouse connected (USB or wireless receiver inserted).
2. Turn on the monitor (if it has a separate power button).
3. Turn on the computer:
- Desktop: Press the power button on the front or top of the tower.
- Laptop: Open the lid (if closed) and press the power button.
4. Wait for the operating system to load. When prompted, sign in using your assigned username and password.
5. If you see an IT or security prompt (e.g., one-time code or update), follow the on-screen instructions. If you cannot sign in, contact IT at ext. 1234 or [email protected].

Steps to open a word-processing document
Option A — Microsoft Word (Windows)
1. After signing in, click the Windows Start button (lower-left corner) or press the Windows key.
2. Type "Word" and click Microsoft Word from the results.
3. In Word, click Blank document to start a new document.
4. To open an existing document: File > Open > Browse, then navigate to the file and double-click it.

Option B — Word (macOS)
1. On the Dock or in Applications, click Microsoft Word.
2. Click New Document (Blank) to start a new file, or choose Open to select an existing file.

Option C — If Word is not available (WordPad or Google Docs)
- WordPad (Windows): Start > type "WordPad" > open > choose New Document.
- Google Docs (web): Open your web browser, go to docs.google.com, sign in with your work account, and click Blank to create a new document.

Saving your document
1. First save: File > Save As, choose a folder (e.g., Documents), give the file a name, and click Save.
2. After the first save: File > Save or press Ctrl+S (Windows) or Command+S (Mac) frequently to avoid data loss.
3. If saving to a shared drive or cloud, choose the appropriate location (e.g., Shared Drive or OneDrive) so others can access the file if needed.

Quick tips and troubleshooting
- If the computer does not power on, check power connections and try a different outlet.
- If the desktop icon for Word is present, you can double-click it to open Word directly.
- If updates are installing and the computer restarts, wait until the update completes before opening programs.
- Contact IT (ext. 1234 or [email protected]) if you experience hardware problems or cannot access your account.

Please follow these steps the first time you use your workstation. If you want, I can meet with each of you for a brief hands-on walkthrough. Reply to this memo or call ext. 1234 to schedule a time.

Jordan Taylor
IT Trainer