Question

Taunting, name-calling and using threatening words or gestures are all examples of which of the following?

Physical abuse
Psychological abuse
Sexual abuse
Medical emergency
2. Which statement is most accurately defined as an objective fact, regardless of circumstance?

The client may be suicidal.
The client seemed to feel insulted by the feedback.
The client had a cut on his cheek that was bleeding.
The client’s family is intrusive.
3. True or False: The narrative section of the incident report should include your opinions about what caused an incident.

True
False
4. An incident reporting plan in healthcare is important because of which of the following?

Collecting and analyzing data about incidents helps prevent future, similar incidents.
Collecting and analyzing data about incidents creates a record of employees who need discipline.
Collecting and analyzing data about incidents allows the agency to delay its investigation of problems.
Collecting and analyzing data about incidents allows organizations to completely eliminate incidents.
5. If you have a question about whether or not a specific incident needs to be reported, which of the following would be the most appropriate course?

Do not document the incident unless you are sure that it is an incident.
Ask a peer if the incident needs to be reported.
Ask a supervisor whether the incident should be documented.
Document the incident no matter what.

Answer 1

1. Psychological abuse — taunting, name-calling, and threats are emotional/psychological abuse.

2. The client had a cut on his cheek that was bleeding. — this is an objective fact/observation.

3. False — do not include your opinions about causes in the incident narrative; stick to facts.

4. Collecting and analyzing data about incidents helps prevent future, similar incidents. — that is the primary purpose of incident reporting systems.

5. Ask a supervisor whether the incident should be documented. — when unsure, consult your supervisor (or follow agency policy).