Question

A new medical assistant, Julio, wants to simply put out the patient schedule on the reception counter and let patients highlight their names as they arrive. How will Julio’s supervisor MOST likely respond to this idea?

(1 point)
Responses

Let’s do this because it will save us a lot of time.

Let’s do this because it will save us a lot of time.

This is a good idea because patients can see how busy the office is.

This is a good idea because patients can see how busy the office is.

We cannot do this because it violates patient privacy.

We cannot do this because it violates patient privacy.

They shouldn’t use a highlighter, but they should circle their names.

Answer 1

We cannot do this because it violates patient privacy.

Posting a visible list of patient names/appointments in public areas discloses protected health information (PHI) and is not permitted under privacy rules.