Question

What is meant by the “right to redress”?
a.
The consumer has the right to repeat any transaction.
b.
The consumer has the right to replacement of damaged goods.
c.
The consumer has the right to hear back from businesses that they contact.
d.
The consumer has the right to fair settlement of disputes.

Answer 1

d. The right to fair settlement of disputes — consumers are entitled to remedies (refunds, repairs, compensation) and fair resolution when problems occur.