Question

make these notes look like a middle schoolers work like disorganized an everything

Notes: How Teamwork Makes the Dream Work at Random Acts of Coffee
Step 1: Roles and Goals
Marketing Team
Makes people know about the coffee shop
Runs ads, posters, and social media
Plans events and loyalty programs
Shares info about new drinks or deals
Sales Team (baristas and staff)
Talks to customers and sells the drinks
Makes sure people are happy with their order
Builds relationships so customers come back
Tells marketing what customers like or don’t like
Working Together
Marketing brings customers in → Sales takes care of them
Marketing gives promotions → Sales uses them to sell more
Sales shares feedback → Marketing changes ads or events to fit what people want
Step 2: How Marketing Helps Sales
Marketing Activities
Ads and flyers: get new people to visit
Social media: shows off drinks and specials
Community events: make people feel connected to the shop
How This Helps Sales
Ads bring more customers → sales team gets more chances to sell
Social media shows new drinks → sales team can suggest them in person
Events make people loyal → they come back again and again
Tools Marketing Gives Sales
Info about what customers like
Flyers or posters to show deals
Talking points for new drinks
Data about which ads worked best
Step 3: Feedback Loop
Ways to Collect Feedback
Customer surveys in-store or online
Loyalty program data (what people buy most)
Sales team reports from daily customer talks
Sharing Feedback
Weekly meetings between marketing and sales
Shared online system for notes and data
Quick updates or newsletters for both teams
Using Feedback
Change ads to match what customers want
Add new drinks or services (like catering)
Train sales staff better based on customer needs
Make promotions that fit real customer interests

Answer 1

NOTES!!! how Teamwork makes the dream work @ Random Acts of Coffe (sp??) 😅

Step 1?? Roles + Goals (kinda messy)
- Marketing Team = mkting (they make ppl KNOW the shop)
• runs ads, posters, social media (post pics of drinks!!!)
• plans events + loyalty programs (free drink card??)
• shares info about NEW drinks or deals
→ goal: get ppl to come in lol

- Sales Team = baristas + staff
• talks to customers & sells drinks (duh)
• makes sure orders are right / ppl happy :)
• builds relationships so ppl come back (remember names)
• tells marketing what customers like / don’t like (important!!)
—> like the face of the shop

Working Together (very important)
- Marketing brings ppl in → Sales takes care of them
- Mark. gives promos/stuff → Sales uses it to sell more
- Sales gives feedback → Mkting changes ads/events to match
(so they gotta talk!!)

Step 2: How Marketing Helps Sales (list? idk)
Marketing Activities:
- Ads & flyers = get new people to visit
- Social media = shows off drinks & specials (pics!!!)
- Community events = people feel connected to the shop

How this HELPS sales:
- Ads bring customers → more chances to sell
- Social shows new drinks → sales can suggest them IRL
- Events = loyal customers → repeat visits yay

Tools marketing gives sales:
- Info about customer faves
- Flyers/posters to show deals
- Talking points for new drinks (what to say)
- Data about which ads worked best (numbers???)

Step 3: Feedback loop (circle thing)
Ways to collect feedback:
- Customer surveys (in-store or online)
- Loyalty program data (what ppl buy most)
- Sales team reports from daily customer talks (notes!)

Sharing feedback:
- Weekly meetings between mkting + sales (must do)
- Shared online system for notes & data (google drive? slack?)
- Quick updates/newsletters for both teams

Using feedback:
- Change ads to match customers
- Add new drinks or services (catering? yess)
- Train sales staff based on customer needs
- Make promos that actually fit ppl’s interests

Random scribbles:
- TALK MORE!! meet up often
- Give baristas flyers to show customers
- “What do ppl want?” = main question
- TODO: actual plan for events + loyalty card design

(End. this is messy bc i wrote fast lol)