Question

What type of response does Ralph most likely expect?

From: Bruno Cinella
To: Ralph Vitale, Account Manager II
Date: May 13, 2024, 2:15 p.m.
Subject: Project Budget
Hi Ralph:
I just reviewed the budget proposal for the Mighty Bean Coffee Shop rebuild
project on Windsor Ave. I noticed you put a line in for spray foam insulation
with Action Insulation. They overcharged us by 10% on the Mario’s Pizza
bathroom remodel project. I know we can get the insulation at cost through
another vendor. We also have members on our core building team who can
install it.
I highly suggest we remove Action Insulation from the budget.
Bruno
From: Ralph Vitale
To: Bruno Cinella, Account Manager I
Date: May 13, 2024
Time: 2:34 p.m.
Subject: RE: Project Budget
Hi BrunoCan we have a meeting on this? I would like to review the receipts from the
Mario’s Pizza project. We’ve had an account with Action Insulation for the
past 3 years. The team seems to be happy with them. It’s hard to believe
that they would violate customer loyalty.
Ralph

Answer choices:
An email arguing with Ralph
An email agreeing to meet with Ralph
A fax of the receipts from the Mario's Pizza Project
A phone call to Action Insulation

Answer 1

Ralph most likely expects **an email agreeing to meet with Ralph**. He requested a meeting to discuss the budget proposal and the concerns raised by Bruno, indicating that he is open to dialogue and further examination of the issue.