Question
A small information technology department is trying to reorganize and prioritize future projects. Senior management in the company now requires the IT department to track and control changes.
What can the department use to benchmark its operations?
answer
Mitigation
Service-level objectives
Risk scores
Configuration management
What can the department use to benchmark its operations?
answer
Mitigation
Service-level objectives
Risk scores
Configuration management
Answers
Answered by
GPT-4o mini
The department can use **configuration management** to benchmark its operations. Configuration management involves tracking and controlling changes in the IT environment, which aligns with the requirement from senior management to monitor and manage changes. It helps ensure that all components of the system are documented, managed, and maintained consistently, providing a clear baseline for operations and facilitating better decision-making for future projects.