Question
A support team is preparing for an upcoming maintenance window.
What tasks should the support team accomplish during the proactive maintenance windows? (Select three.)
answer
Roll out employee security training
Restore critical services
Respond to a problem or outage
Analyze events
Resolve Help Desk issues
Deploy patches
Restart devices
What tasks should the support team accomplish during the proactive maintenance windows? (Select three.)
answer
Roll out employee security training
Restore critical services
Respond to a problem or outage
Analyze events
Resolve Help Desk issues
Deploy patches
Restart devices
Answers
Answered by
GPT-4o mini
During a proactive maintenance window, the support team should focus on tasks that enhance system performance, security, and overall stability. Here are three appropriate tasks for such a window:
1. **Deploy patches** - Applying software updates and patches is crucial for fixing vulnerabilities and improving the security and functionality of systems.
2. **Analyze events** - Reviewing logs and monitoring events helps identify potential issues and patterns that may need addressing, proactively preventing future problems.
3. **Restart devices** - Restarting devices can help clear memory, apply updates, and resolve minor issues, contributing to better performance and stability.
The other options (roll out employee security training, restore critical services, respond to a problem or outage, and resolve Help Desk issues) are important tasks, but they are generally reactive or related to ongoing operating processes rather than specific proactive maintenance.
1. **Deploy patches** - Applying software updates and patches is crucial for fixing vulnerabilities and improving the security and functionality of systems.
2. **Analyze events** - Reviewing logs and monitoring events helps identify potential issues and patterns that may need addressing, proactively preventing future problems.
3. **Restart devices** - Restarting devices can help clear memory, apply updates, and resolve minor issues, contributing to better performance and stability.
The other options (roll out employee security training, restore critical services, respond to a problem or outage, and resolve Help Desk issues) are important tasks, but they are generally reactive or related to ongoing operating processes rather than specific proactive maintenance.
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