When a manager brings conflict and dissent into the open, and uses it to enhance the quality of decisions, while at the same time facilitating cooperative behaviour and keeping the team moving towards its goals, this is an example of which dimension of teamwork competency?

A.
Designing teams

B.
Creating a supportive environment

C.
Managing team dynamics

D.
None of the options

1 answer

The scenario described involves a manager adeptly handling conflict and dissent to improve decision-making while fostering cooperation and guiding the team towards its objectives. This aligns closely with the dimension of teamwork competency known as C. Managing team dynamics. Managing team dynamics involves understanding and influencing the interactions within a team, including conflict resolution and promoting collaborative behavior.