The correct answer is Option B: Rephrasing what a person said back to the person. Reflective listening involves actively listening to the speaker and then paraphrasing or summarizing what they have said to ensure understanding and to show that you are engaged in the conversation.
What is reflective listening?
Option A
Responding that you need to reflect on what was said
Option B
Rephrasing what a person said back to the person
Option C
Responding that you don’t understand
Option D
Listening when you can see yourself in the mirror
1 answer