In terms of Shermerhorn’s description of productivity and organisational performance, when no resources have been wasted, but organisational goals are not achieved, it would be described as which of the following?

A.
Neither effective nor efficient

B.
Efficient, but not effective

C.
Effective, but not efficient

D.
Effective and efficien

1 answer

In Shermerhorn's description of productivity and organisational performance, if no resources have been wasted (meaning the organisation is efficient) but the organisational goals are not achieved (meaning the organisation is not effective), this scenario would be described as:

B. Efficient, but not effective.