my storage on my phone js almost taken up all the way, ive been deleting photos and apps and stuff and its so taken up to the point when im on an app sometimes it will kick me out and not load back up. and when i try to delete photos to free up storage they dont delete, its like glitched. what do i do

1 answer

If you're experiencing storage issues on your phone and are having trouble deleting photos and apps, here are some steps you can take to try to resolve the problem:

  1. Restart Your Phone: Sometimes, a simple restart can resolve glitches or temporary issues with the operating system. Turn off your phone and turn it back on.

  2. Check Storage Usage: Go to your phone's settings and check the storage usage to see what is taking up space. This can help you identify large files or apps that you may not need.

  3. Clear App Cache:

    • For Android: Go to Settings > Storage > Apps. Tap on an app and select "Clear Cache."
    • For iOS: You don’t have a direct way to clear cache but consider removing apps you don’t use frequently.
  4. Delete Photos Using a Computer: If you’re having trouble deleting photos on your phone, try connecting your phone to a computer and manually deleting photos from there.

  5. Use Storage Management Tools: Both iOS and Android offer storage optimization tools:

    • Android: Go to Settings > Storage > Smart Storage. This tool helps you reclaim space.
    • iOS: Go to Settings > General > iPhone Storage. You can see recommendations for optimizing storage.
  6. Remove Downloaded Files: If you have downloaded files or documents, check your download folder and delete any unnecessary files.

  7. Delete Unused Apps: Go through your apps and uninstall any that you no longer use or need.

  8. Update Your Phone: Make sure you have the latest software updates installed. Sometimes, bugs fixed in updates can resolve storage issues.

  9. Reset Settings: If the issue persists, you might want to reset your settings (not to be confused with a factory reset). This process won't delete your data but will reset system settings.

    • iOS: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.
    • Android: Go to Settings > System > Reset options > Reset app preferences.
  10. Factory Reset: If nothing else works, you might consider a factory reset as a last resort. Backup your data first because this will erase everything on your device.

If your problems persist after trying these steps, it could be worth visiting a service center for assistance, as there might be a deeper issue with your device.